Your front door shapes care and profitability.
Practices don't lose patients because of bad care. They lose them to broken communication. Missed calls, lost referrals, and minimal follow-ups cost revenue and relationships.
Patient Retention
Up to 70% of patients don't complete care, costing thousands in lost visits.
Missed Calls
Nearly 40% of patient inquiries go unanswered or unreturned.
Front Desk Load
Most are staffed for only 60% of call volume.
Indie makes patient communication your most powerful profit lever.
Indie unifies calls, texts, and referrals — keeping patients engaged, encouraging them to complete care, and strengthening profitability.
Convert the right patients, every time.
Indie converts qualified patients, automating follow-ups and kicking off a world-class pre-visit process.
Automating patient intake...
Processing documents...
All channels in one place
Incoming Call
2 min agoDr. Smith - Referral inquiry
Text Message
5 min agoPatient: Confirming appointment...
New Referral
12 min agoOrthopedic Center
Patient communication from one window.
Calls, texts, and referrals flow through one system, giving your team complete visibility without the busywork (or tabs!).
Everything connected, nothing duplicated.
Intake, referrals, and documentation sync automatically across systems — so every patient arrives prepared, and your team stays ahead.
Indie Health Platform
EMR System
Billing System
Scheduling
Analytics
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Here's what you'll see with Indie in just 30 days.
Better communication in days, measurable results in weeks.
Simplify the chaos.
Phone, text, and fax unified into one inbox.
Calls route automatically; follow-ups are no longer manual.
Your team starts every day with clarity, not catch-up.
Never miss a patient again.
Missed calls trigger instant text responses and re-routing.
Referrals flow directly into Indie with complete context.
Patients stay engaged — your schedule stays full.
See results in care and profit.
Completion rates rise; cancellations drop.
Admin time falls by hours per week.
You're running a calmer, more profitable practice.