What’s happening at Indie.

Ben Carlson took over his father's physical therapy practice. It had been shrinking for nearly a decade. The partners wanted him to modernize marketing. Two weeks of staff interviews showed that was the least of his concerns.

Most MSK and rehab clinics don't have a demand problem. They have a capture problem. Here's where the leakage actually happens — and why most practices never see it.

Randi Spence leverages AI to attract top talent, reduce burnout, and build a sustainable healthcare business.